Automation is key to scaling and staying on top of things. Hemlane does it all and doesn't try to do too much too fast. I highly recommend Hemlane to all my clients and believe if you are a small landlord this software is an absolute must.
The ability for small property owners to accept online payments from tenants securely and safely. We feel confident that Hemlane is one of the only platforms that truly protects our interests as owner-managers of our own properties in San Francisco. There are several features that distinguish it from the others, but the most important is the ability to disallow partial rent payments. But the value of Hemlane goes well beyond this- impeccable customer service (Thank you Chanelle!), ease of use for our tenants, and multiple features that make the day-to-day operations of our business so much more seamless! Needless to say, we are eager to implement more of these functions in the coming months, and see great potential for saving time, money and energy in managing our properties!
I have had a great experience using Hemlane. I moved to a new city over an hour away and instead of selling my house, I wanted to make it a rental property. The rental property industry/ process was all very new to me and Hemlane made it very easy. I have the "Complete" package and it gives me a huge sense of relief.
I did not need an agent to help find a tenant, but I do use all of the other features in the package. I am not the first point of contact the tenants go to if there are any issues with the house. The tenants go directly to Hemlane. I was able to provide Hemlane with services providers that I have worked with in the past that I trust and know will do a good job. Hemlane will coordinate any repairs with those service providers and ensure the job gets done.
Overall, I have been very happy using Hemlane. They have been responsive to my questions and have fulfilled all of my requests. They are professional and you can tell they want to ease the stress of owning a rental property.
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