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Helpr

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8 reviews
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Average star rating
4.4
Serving customers since
2015
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Helpr Family Care Platform

8 reviews

Helpr connects working parents to caregivers that meet their family’s needs, and helps companies provide cutting-edge childcare benefits packages to their employees. Through Helpr's app, working parents find and manage trusted backup childcare services, while employers track and subsidize a set number of those backup caregiving hours per year. Backup care fills unforeseen childcare gaps - when kids are sick and daycare can't take them, or during school holidays when both parents need to be at work. Backup care covers families outside of a primary care system - when nannies are unavailable, school is closed, or a last-minute need. During the COVID-19 crisis, backup care has been essential to parents when daycare centers close and in providing assistance to children with remote schooling. Helpr has had success incentivizing some of the largest companies in the country to step up and support their parent employees, while ensuring Flexible Savings Account dollars are maximized and spent on backup care needs. Helpr's app, care network, and childcare packages provide backup childcare support to some of the largest technology, media, finance, and healthcare companies in the country. Based in Los Angeles, Helpr's founders have been innovators in the caregiving space for a combined 30 years. With a team made up of former babysitters and foster parents, we understand it takes a village to raise children, especially in households where both parents work. Helpr envisions a world where becoming a working parent isn't a scary or daunting prospect. It is our dedicated mission to create parental inclusion in the workplace, and make career ascendancy for mothers the norm.

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Helpr

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Fortify Your Workforce With Global Care Benefits Provide subsidized child and adult care to boost productivity and improve employee well-being. Helpr generates a remarkable 5.14x return on investment, with each booking effectively saving a day of work.

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Helpr Reviews

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CS
Christina S.
04/13/2023
Validated Reviewer
Review source: Organic

Highly Customizable Benefits/Proactive Client Support Team

It's our year 3 with Helpr. We have seen a big increase in utilization over time. Helpr is more than just backup care. They provided customized promotions to support our company initiatives. In terms of coverage, there is a wide variety of services to choose from that can be used for dependents of all ages. Our client support manager is great; she is proactive and responsive, takes our concerns and suggestions seriously and quickly comes up with solutions.
Verified User in Computer Software
AC
Verified User in Computer Software
04/13/2023
Validated Reviewer
Review source: Organic

Very responsive team and valuable benefit

Really high-touch service model for employers and for employees/users
JT
Jalene T.
03/29/2023
Validated Reviewer
Review source: Organic

Helpr Review

Employees enjoy being able to find a sitter when daycare / school is closed or for the occasional date. It has also assisted employees post surgery to help with childcare when they are unable to do so. The ability to find someone to assist with driving to appointments has also been a win.

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HQ Location:
Santa Monica, US

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What is Helpr?

Helpr is an app-based child care service that connects families with thoroughly vetted and reliable caregivers for on-demand or scheduled appointments. The platform is designed to provide trusted and flexible babysitting solutions to parents, offering ease of access and peace of mind. Helpr's services are available through a user-friendly mobile application and cater to a wide range of needs, from last-minute sitters to regular child care support. With a strong emphasis on safety and quality, Helpr conducts comprehensive background checks and interviews for all caregivers, ensuring a high standard of care for children.

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Year Founded
2015