It's extremely cheap compared to other options. Hard to beat the pricing as a whole. Function wise, it does the trick. I especially love that it allows you to tag (strangely, many don't). This allows me to make notes and put certain emails into certain categories.

- non c'è un limite al numero degli utilizzatori della casella condivisa; - è possibile mantenere le conversazioni in merito alle e-mail separate dalla risposta data al cliente -consenti di gestire i permessi di accesso alla casella (si evita di fornire password della casella di posta a collaboratori esterni) - per i collaboratori è semplice da usare - è possibile avere sullo stesso pannello di accesso il controllo di multiple caselle inbox condivise (info@zzz.com + sales@yyyy.org + etc.) - assistenza clienti veloce e presente

This platform is growing by the day, they are listening to you and building constantly, I am using help monks since the beginning (almost), was very often in contact with Nitai and he was so eager to listen and help. Anything needed, just reach out and they listen. They are constantly adding plug ins and additional options. The automated Rules where you can basically make your inbox as clean as possible, assign to the correct person, add a label and whatever you can think of. They are very transperent, Helpmonks has a public Trello board where you can see what they are working on, you can vote on add ons and features, you can see what they have done and when.