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HappySignals OY

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30 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2014
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HappySignals OY Reviews

Review Filters
Profile Name
Star Rating
29
1
0
0
0
Anders B.
AB
Anders B.
Head of Nordic IT Service Desk at If P&C Insurance
02/22/2021
Validated Reviewer
Verified Current User
Review source: Organic

In need for a solution to show excellent customer experience

Standard solution that means very fast implementation time and a great dashboard. The best feature is that you get true input into your customer satisfaction and can through the benchmark with other HappySignals customers compare your results.
Simon A.
SA
Simon A.
Service Assurance Manager
02/08/2021
Validated Reviewer
Review source: Organic

Fantastic product, would not be able to do my job without it

The real time feedback, this allows use to make some tangible improvements. The interface is very easy to navigate.
Verified User in Government Administration
CG
Verified User in Government Administration
02/04/2021
Validated Reviewer
Verified Current User
Review source: Organic

Easy to set up; Easy to teach to clients; Easy to configure

As a Technical Consultant, I love that HappySignals is a plug-and-play solution: After inserting just one mail script, I can present the final solution to clients. This makes it easy to talk about potential value, and to talk constructively about meaningful measurements and drilldown opportunities.

About

Contact

HQ Location:
Helsinki, Southern Finland

Social

@HappySignalsLtd

What is HappySignals OY?

HappySignals OY is a Finnish company specializing in employee experience management within IT services. It provides a platform that focuses on measuring and improving the happiness and productivity of employees by assessing their experiences with IT services. By collecting real-time feedback and analytics, HappySignals enables organizations to identify areas for improvement, optimize IT service delivery, and enhance overall employee satisfaction. The company's offerings are particularly relevant for organizations looking to align IT services more closely with user needs and expectations.

Details

Year Founded
2014