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HappyFox Inc.

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263 reviews
  • 8 profiles
  • 13 categories
Average star rating
4.5
Serving customers since
2011
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HappyFox Customer Service

254 reviews

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HappyFox Help Desk

134 reviews

Super simple help desk software, that runs in the cloud, easily suits your business size and growth, enables you provide customer support on multi channels like email, voice and mobile (iOS and Android)

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HappyFox Chat

104 reviews

Live Chat Software for your website.

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HappyFox Complaint Management

10 reviews

HappyFox Complaint Management Software lets you gather all your customer complaints into one common help desk system where you can categorize, assign and resolve all these complaints with ease, without having to struggle with a cluttered inbox filled with customer emails.

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HappyFox Workflows

7 reviews

HappyFox Workflows is an advanced workflow automation solution, designed to expedite business processes, improve organization-wide productivity, and reduce human errors. Our intuitive builder lets you build complex workflows across multiple applications like Salesforce, HappyFox, Zendesk; all by yourself, without any coding expertise. You can create sophisticated workflows with approvals, forms, data extractions, conditions, field updates, and many other advanced features.

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HappyFox Chatbot

5 reviews

HappyFox Chatbot is an AI-powered, enterprise chatbot solution for customer support and self-service use cases. It is easy to implement and integrates with HappyFox Help Desk and Zendesk Support to create tickets and to keep the conversations in sync. Free up your support staff's time for the questions that matter.

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187
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1

HappyFox Inc. Reviews

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Profile Name
Star Rating
187
68
7
2
1
Rashmirathi S.
RS
Rashmirathi S.
12/11/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

An impressive customer service tool that leverages artificial intelligence to enhance support

I’ve been using HappyFox Assist AI, and one of the things I love most is how it handles all kinds of customer inquiries and support requests. It’s been a game-changer for my team because it takes a lot of the workload off our human agents.
JG
Jason G.
11/18/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great help desk product

Ease of use. Managing tickets are easy with automation and quick replies. Customer support is the best.
Bryan C.
BC
Bryan C.
09/03/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

My experience with HappyFox chatbot

One of my favorite features is the Canned Responses. This function significantly speeds up the process of responding to repetitive queries. Another highlight is the integration with the ticketing system. The seamless way the chatbot can transition from a conversation to creating a ticket within the Happy Fox system is impressive. This ensures that more complex issues are tracked and resolved efficiently, without the need for the customer to repeat themselves.

About

Contact

Phone:
+1 (949) 535-2220
HQ Location:
Irvine, California

Social

@HappyFoxApp

What is HappyFox Inc.?

The help desk company that helps SMBs and large enterprises be the best at customer support. Supports multi channels like email, voice, and mobile (iOS and Android). Going forward, social media.

Details

Year Founded
2011