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Halo Service Solutions

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59 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
1994
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Star Rating

52
8
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Halo Service Solutions Reviews

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Profile Name
Star Rating
52
8
0
0
0
PW
Philip W.
07/08/2020
Validated Reviewer
Review source: Organic

I've worked with Halo for 4 years I have always been impressed by their Customer Service

Halo have always been available at short notice to assist with issues or provide valuable advise. I see them as a business partner who help us achieve our business goals. Halo are constantly upgrading their product to include extra features and functionality. They are always willing to develop bespoke features and assist us to get the most out of the product.
Matthew R.
MR
Matthew R.
Managed IT Support & IT Services | Low cost, straight-talking and approachable | 0333 344 4645 | roundworks-it.co.uk
06/15/2020
Validated Reviewer
Verified Current User
Review source: Organic

Great PSA with a promising development road-map

A very feature-rich PSA that's highly customisable. The modular design of the product is great, as it allows you to disable features at the start, and build into them at a later date as/when you require them. Perfect for a growing MSP's that wants to start out small, but also know the product will equate for their needs in the future. The UK based support team is excellent and very helpful when assistance is required. Fantastic roadmap for future features that will be beneficial to MSP's.
MG
Matt G.
06/09/2020
Validated Reviewer
Verified Current User
Review source: Organic

Halo Service Desk

Since implementing Halo Service Desk we have been able to achieve many business goals and embed services such as change control very easily. The software itself is very easy to use, especially with the automation rules this has saved us vast amounts of time on administration. Honestly is fantastic software.

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HQ Location:
Stowmarket, England

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Year Founded
1994