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Guru

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2,308 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
#1 in 3 categories
Grid® leader
Serving customers since
2013
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1954
314
32
4
4

Guru Reviews

Review Filters
Profile Name
Star Rating
1954
314
32
4
4
Jose M.
JM
Jose M.
04/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Information Retrieval, Perfect for Sales

I really appreciate how Guru helps me find important information quickly and in a timely manner. I love how easy it is to use, which makes my work in sales more efficient. It's also visually easy to look at, which makes finding the information I need straightforward. The initial setup was incredibly easy, and training on it took maybe 30 minutes or less.
Sherry P.
SP
Sherry P.
Skilled Customer Service Representative
04/10/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

All Action Content in One Card—Links and Videos Included

I love that all of the content needed to perform an action is on the card including links to processes and videos
Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
04/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Guru: Streamlining Knowledge, Boosting Team Efficiency

What I like best about Guru is how effectively it delivers trusted knowledge exactly when and where it’s needed. The biggest standout is its ability to integrate directly into everyday workflows—so instead of stopping to search through folders or ask teammates, you can instantly surface the right answer while working. That “in-the-flow” access makes a huge difference in fast-paced environments like support or sales. I also really value the verification system. Knowing that content is owned, reviewed regularly, and clearly marked as up-to-date builds real trust. Without that, most knowledge tools become unreliable over time—but Guru actively prevents that decay. Finally, its simplicity and speed make adoption easy. Teams actually use it because it’s lightweight, searchable, and doesn’t feel like a chore to maintain. That combination—accessible, reliable, and easy to use—is what makes it stand out the most.

About

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HQ Location:
Philadelphia, PA

Social

@Guru_HQ

What is Guru?

Guru is a collaborative knowledge management solution where answers find you--everywhere, every time. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.

Details

Year Founded
2013