Easy to navigate. User friendly for the most part.

We have been using MemberSuite for five years. It has a lot of functionality that our previous AMS didn’t have – such as seamless importing general ledger entries into QuickBooks, We have found MemberSuite very configurable to meet most of our unique needs. On occasion we have to modify our process to fit MemberSuite functionality, but that would be the case for any AMS. They have a comprehensive API that our web developers have been able to use for integration with forms on our website. They do have a process for customizations, but they discourage it in favor of configurability. On occasion the customizations have stopped working on an update, but the problems were eventually fixed. They are occasionally also open to absorbing a useful customization into their core software, which allows for the functionality to be included in their integration testing more seamlessly. One major pro is that you get the entire system (less customizations) for one price. There is no need to decide whether to separately purchase a module or go without it. If you use the system, you have access to all core functionalities.

Before Growthzone, our association management was disjointed, running through a Microsoft Access database, disconnected billing, communication software, tracking, etc. Nothing worked together. We are in awe of how well Growthzone has been able to bring our management all into one platform, where all staff can track and learn together. The ease of use is notable, as is the ability to customize memberships, and transfer custom fields, and data. There are also continuous improvements happening and the ability to request future updates. Our initial transfer of data ane implementation was time consuming, but the data was transfered correctly and the implementation staff were excellent in the transfer. We also appreciate the integration with our website and running the website through GZCMS, which helps us do more internally. We use the system constantly for hundreds and hundreds of events and are currently in development to create a library within the InfoHub for our members.