GrowthZone Reviews & Product Details

Before Growthzone, our association management was disjointed, running through a Microsoft Access database, disconnected billing, communication software, tracking, etc. Nothing worked together. We are in awe of how well Growthzone has been able to bring our management all into one platform, where all staff can track and learn together. The ease of use is notable, as is the ability to customize memberships, and transfer custom fields, and data. There are also continuous improvements happening and the ability to request future updates.

Our initial transfer of data ane implementation was time consuming, but the data was transfered correctly and the implementation staff were excellent in the transfer.

We also appreciate the integration with our website and running the website through GZCMS, which helps us do more internally. We use the system constantly for hundreds and hundreds of events and are currently in development to create a library within the InfoHub for our members. Review collected by and hosted on G2.com.

There have been some issues in the past with other staff members having a tough time getting through to support, however, when issues have arisen, they have always gotten resolved.

There are a few areas we would like to see some more customization, but it seems to be headed in that direction witht the progressing development. Review collected by and hosted on G2.com.

The ease of the program. That was one of the things that we were really looking at when we were in the market for a new CRM. We needed something that was easy on the front end, for our members, and easy enough on the backend for staff. We wanted a platform that would be able to schedule our events and be able to digitally check people in to those events. We wanted a platform that was easy to learn and this was definitely it. One of the things that definitely stands out is that there is a live chat feature for help. That has been my go-to for tech support from the very beginning...very impressed with that. Review collected by and hosted on G2.com.

I've put in several suggestions for updates, that I would think would be easy to implement, but haven't seen any movement on them yet. I keep hoping but I haven't seen anything. Review collected by and hosted on G2.com.

I love the freedom I have to grow and scale my business with GZ. Great training resources are available, easy to implement and use, train my team and intuitive platform. I like the new community feature and having our members use a single sign in approach is going to be vital. Review collected by and hosted on G2.com.

Help Tickets can take a couple of days to hear a response. This has gotten faster the past 2 months. Love to see an app feature that incorporates Community. Would love to see better fundraising forms. Review collected by and hosted on G2.com.

GrowthZone is extremely comprehensive - as a member management platform, it has a ton of utility and features to help you get the most out of your member data. We use GrowthZone daily to keep member records up to date (contact info, location, social sites, etc.) and to send out communications. The contact management and communication features are intuitive and easy to use if you have any sort of CRM experience. Review collected by and hosted on G2.com.

As a BID (Business Improvement Distrcit), we had a fairly unique and complete use case for GrowthZone. Our implementation coach Katie was amazing, and helped us customize the software to our needs, but there are still some limitations. GrowthZone has a couple features that cannot be turned off, such as billing, which our organizaiton does not need. This means we have to use workarounds, which can be awkward. Review collected by and hosted on G2.com.

Having worked at two other REALTOR associations previously, I can confidently say that Growth Zone is far superior to the association management systems I've used in the past. As a new employee at my current association, I've found this software to be incredibly user-friendly, efficient, and easy to learn.

The intuitive interface makes it easy for staff and members to navigate, making my transition seamless. Generating reports is straightforward, allowing us to access vital information quickly—something I struggled with at previous organizations.

I also manage our weekly newsletter, and I love how easy it is to pull information directly from Growth Zone. This not only saves me time but also improves the accuracy of our communications.

Overall, Growth Zone has made my daily job functions significantly easier and more efficient. I highly recommend it to any association looking for a reliable and user-friendly association management solution! Review collected by and hosted on G2.com.

So far, there is nothing I dislike about the system. Review collected by and hosted on G2.com.

I love setting up automations for billing and other processes. It simplifies the work that I have to do and increases the support that we can offer our membership. Review collected by and hosted on G2.com.

There is so much to learn about the system that it may take some time to maximize your use of it all. That's not a bad thing though....dig in, learn and get moving! Review collected by and hosted on G2.com.

Our association has been using GrowthZone software for a couple years now, and we've been completely satisfied with the system - from the onboarding process to day-to-day tasks. Having efficient tools to handle our member data is crucial, and this software has proved to be invaluable to our association.

1. Ease of use

It didn't take long for our team to learn the various features and functionalities. From adding new members to updating their information and tracking membership statuses, everything is streamlined and easy to manage.

2. Reports

Generating reports for attendance, membership growth, and financials has been a game changer. This has significantly cut down the time we spend on administrative tasks.

3. The onboarding process was seamless and well-structured

Their team provided comprehensive monthly/weekly/daily training sessions that were tailored to our specific needs, ensuring that everyone on our team felt confident using the software from day one. They thouroghly answered all our questions and guided us through setup, making sure we were making the most of the software's capabilities. There were several homework items required - completing these throroughly was detrimental to making the transistion from our old software to GZ a smooth one, and we were walked through each one.

4. Customer Service

They have been amazing! Each time I've reached out they were quick to respond and solve whatever conumdrum I got myself into. Their knowledge and friendly service really makes the difference and sets them apart.

Overall, GrowthZone' exceeded our expectations. It's reliable, user-friendly, and has truly transformed how we operate. I would highly recommend it to any organization looking to streamline their member management processes. Review collected by and hosted on G2.com.

Honestly, we've been so happy with the system, there isn't anything I can think of that I don't like. There have been mishaps/errors/confusion... but it's all been user error. Any issue we come across, there's answers in the help section, or tech is a phone call away. Review collected by and hosted on G2.com.

GrowthZone provides all the functionality we need and want while communicating directly with NAR. It saves us time and effort, countless hours over the course of a year. It provides ways for members to take control of their information in our system, to register for meetings or events and sign up for sponsorship opportunities all online without any need for staff assistance. Members appreciate that they can do all these things from their phone, their office or anywhere they can access the internet.

We use it ever day and it is incorporated into almost every aspect of our association management functions. Review collected by and hosted on G2.com.

Customer support is closed on Wednesdays. Naturally, if something goes wrong it will go wrong on a Wednesday. Review collected by and hosted on G2.com.

GrowthZone streamlined and simplified all the tools I need to operate, whether I am at my house office or on the road interacting with my members. I use it every day and especially like the customizable reports that can be set up. It was easy for me to work in GrowthZone on my first day because of how the software is viewed visually and what steps are needed to access the different features. Access on my laptop or cell phone is easy and simple. Just what I need to be productive throughout the day and update touchpoints with our current and prospect members. Review collected by and hosted on G2.com.

I do not have any dislikes about GrowthZone. Review collected by and hosted on G2.com.

Customer Service is extremely helpful! I use the online chat feature often.

GrowthZone is a 1-stop shop for customer relations. Contacts/directories, blast emails, event management, project management, education tracking, billing, and more!

It's easy to learn (GZ Knowledge Base and Chat are great!) Review collected by and hosted on G2.com.

GrowthZone is a product in the making, so there are some minor functionality issues. They are quick to listen to their customers, implement, and make changes for improvement (this is a good thing). The biggest problem I'm experiencing is when updates are made, the change don't seem to make historical adjustments. Example: If I create an event at the beginning of the year for an event taking place later in the year and they make an improvement to the events module, it does not apply to the event made early in the year.

As an Admin of our account, I wish I had more access to see who made changes. I'd also like more access to correct some of the historical errors. Review collected by and hosted on G2.com.