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Glia

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38 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.8
Serving customers since
2012
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Glia Reviews

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DS
Doreen S.
08/17/2021
Validated Reviewer
Review source: Organic

A quick and convenient way to provide customer service enhancing the overall customer experience.

Intuitive, easy to use for our members and staff. It's convenient for those members that need to have a conversation with us but cannot be on the phone. It provides all of the functionality of calling into our call center in a more convenient package. The support that we get from the Glia team has been fantastic.
MM
Melissa M.
08/16/2021
Validated Reviewer
Review source: Organic

Great Customer Service

I love how reps can engage with members easily.
Scott B.
SB
Scott B.
Digital Banking and User Experience Professional
08/11/2021
Validated Reviewer
Verified Current User
Review source: Organic

Great product and great client success team

Glia was incredibly easy to implement and configure to meet our company's needs. The client success team we worked with really knew the ins and outs of their product and made implementation and launch a breeze. Also glia is always improving their product and offering new enhancements. One of the best vendors I have ever worked with in my 20+ years in the digital space.

About

Contact

HQ Location:
New York, New York

Social

@GliaInc

What is Glia?

Glia is a leading customer engagement platform that specializes in digital communication solutions. The company enables businesses to enhance customer interactions through a combination of messaging, video, and voice capabilities. With a focus on providing seamless and personalized experiences, Glia helps organizations improve customer satisfaction and streamline support processes. Their platform integrates various communication channels to facilitate real-time collaboration between customers and service agents. For more information, visit their website at https://www.glia.com/.

Details

Year Founded
2012