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GhostDraft

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5 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
1998

Profile Name

Star Rating

5
0
0
0
0

GhostDraft Reviews

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Profile Name
Star Rating
5
0
0
0
0
NS
Nikhil S.
07/15/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best emerging tool in the CCM industry

1. Very user friendly to use. 2. Can handle variety of communication channels 3. Has good customer and peer support 4. Implementaion is easy and can be integrated to multiple tools and technologies. 5. Cloud based functionality is available. 6. Offers security features as well.
SYED ZAFFAR M.
SM
SYED ZAFFAR M.
TEACHING FACULTY, ASST. PROFESSOR, MANAGER
04/06/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

CCM- Modern Technology platform to enhance customer experience and building relationship

CCM ( Customer Communication Management) provides all the information and supports customer needs. The CCM interact and collects customer information through various channels like email, phone and social media to communicate with customers to enhance user experience and build long-term relationships.
Rosie H.
RH
Rosie H.
Customer Care Advocate at Conduent
03/01/2023
Validated Reviewer
Review source: G2 invite

Platforms create higher levels of engagement building greater , stronger communications .

Make real connections with customers through personalized communications.

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@Ghostdraft

Details

Year Founded
1998