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Genuity

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82 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.7
Serving customers since
2017

Profile Name

Star Rating

65
17
0
0
0

Genuity Reviews

Review Filters
Profile Name
Star Rating
65
17
0
0
0
Samuel H.
SH
Samuel H.
Director of Technology
04/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Simple, Reliable Ticketing with Outstanding Support and Great Value

Simplicity in managing Tickets, Inventory, and outstanding customer support. We have reached out to Genuity multiple times with suggestions, and they have listened and even implemented one of the suggestions. The price, for what you get, is by far the best on the market. We've never seen one single issue with their service being down. They are constantly up and perform well. We also really like their GUI. It's clean, easy for us to use, and incredibly simple for teachers and staff to submit tickets. The integration with our district Chromebooks and MacBooks was super simple.
AR
Ashley R.
02/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Fast, Efficient Customer Service and a Platform That Meets All Our Needs

The Customer service was fast and efficient. The platform meets all the requirements we need.
Verified User in Financial Services
AF
Verified User in Financial Services
10/25/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Simple to use

It's a simple to use platform that allow smaller teams to get up and running very quickly with minimal needs for on boarding

About

Contact

HQ Location:
Glen Ellyn, US

Social

@Genuity

What is Genuity?

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community. Visit Website to learn more...

Details

Year Founded
2017