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Fyno

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21 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2022
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Fyno Reviews

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Devendra S.
DS
Devendra S.
Product Manager at Mantra Softech India Pvt Ltd | Ex-Tracxn
12/10/2024
Validated Reviewer
Verified Current User
Review source: Organic

FYNO is Great Tool for Simplifying Notification Workflow Management

What I like best about Fyno is how easy it is to use and integrate. It helps us automate notification workflows and saves a lot of time and resources in managing notification templates. The support team is quick to help, and the platform works smoothly without issues. The reports and dashboards are clear and useful, making it simple to understand and act on the data. It’s a great tool for building custom logic for sending notifications without spending a lot of development effort.
VM
Vinod M.
12/05/2024
Validated Reviewer
Verified Current User
Review source: Organic

Enterprise-grade, gold-standard customer communication platform

The Fyno platform is an enterprise-grade, gold-standard product that has helped debug the delivery of all customer notifications on one platform. It is easy to download reports and reconcile with all the service providers within a few minutes. We made zero changes in our core banking, which helped us seamlessly migrate in a few days. Fyno’s team is very responsive; their response time and resolution time in fixing minor bugs are fast.
Harsh B.
HB
Harsh B.
12/05/2024
Validated Reviewer
Verified Current User
Review source: Organic

Omnichannel integration, centralized template management, and powerful routing flows

The immediate visibility into message performance sets Fyno apart. Rather than piecing together data from multiple dashboards, we get instant insights about which channels are hitting the mark and which need adjustment. The error handling is exceptionally smart - if a message fails through one channel, it automatically tries alternate routes without any manual intervention. This level of intelligence has transformed our customer communication strategy.

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HQ Location:
Bangalore, Karnataka

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@FynoHq

What is Fyno?

Fyno is a modern communication stack to consolidate customer communications. It provides a powerful control centre orchestrate/ manage customer communications across any channel. Fyno's feature set extremely malleable and modular, allowing engineering and product teams to build and manage their use-cases with “limited to no coding” effort. With a security first approach, we work with mature engineering and product teams to solve complex use cases like SPAM prevention, failure detection, automated fallbacks etc. It can connect with any tool in your stack, internal or third party with a universal API gateway. Bring together your marketing, promotional, transactional and support for better control. Companies like AirBnB and Linkedin spent millions to build their internal communication service. Fyno offers a more advanced and sophisticated capability, in the most modular form.

Details

Year Founded
2022