The interface is easy to use and can get started pretty quickly! The built in reminders are helpful in compliance if patients are to be continuing a recommendation. If they're not refilling, it opens them door for a conversation with them about where they're at in their treatment journey. They report liking the email and text notifications, too.
The variety of products and options are available in one place, and it's easy to use because of its integration with my eMR software. And I've contacted customer service several times, always with a responsive and timely resolution to my concerns.
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