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15 Fullscript Reviews
The interface is easy to use and can get started pretty quickly! The built in reminders are helpful in compliance if patients are to be continuing a recommendation. If they're not refilling, it opens them door for a conversation with them about where they're at in their treatment journey. They report liking the email and text notifications, too. Review collected by and hosted on G2.com.
Sometimes seeing all the options can be overwhelming. And at times, there may be a product by a brand that's one there that isn't available, so I'd end up going straight through the brand itself, which throws off the preference of using minimal number of accounts to get items to patients. Review collected by and hosted on G2.com.
Fullscript stands out for its comprehensive range of high-quality supplements and health products - I've been using it since I switched over from Wellevate last year. The platform is user-friendly, and I appreciate that it integrates with my EMR (Practice Better), too. It has high quality products and also provides educaitonal resoures that I like to use with my clients. Review collected by and hosted on G2.com.
It's fun to have new updates but there are a LOT of them happening very often - it can be overwhelming. Review collected by and hosted on G2.com.
The variety of products and options are available in one place, and it's easy to use because of its integration with my eMR software. And I've contacted customer service several times, always with a responsive and timely resolution to my concerns. Review collected by and hosted on G2.com.
The browsing and searching are not very user-friendly and often return unhelpful results. Review collected by and hosted on G2.com.
I love that Fullscript is easy to use and that it has many features. I especially love the library of resources that are available- healthy recipes, handouts, and infographics (all backed by science). I love that I can integrate it with Practice Better and it makes it simple and easy for my patients to order the supplements that they need. I use it on a weekly basis. Review collected by and hosted on G2.com.
There is nothing I dislike about Fullscript. Review collected by and hosted on G2.com.
The product itself is designed nicely with simple instructions how to get started and how things work. The product selection is very diverse and high quality. You don't need to be very tech savvy to use Fullscript with your existing EHR. I love the idea of being able to add supplement sales to my practice. Genius! Review collected by and hosted on G2.com.
What really needs to be reworked is the fact that patients need to go through all the steps of creating an account and agreeing to a number of spam permissions just to see the supplements you prescribed. The number of steps it takes from first contact with the patient to an actual sale is impractical. The process should actually be the complete reverse: they should see the products immediately, make their purchase, then sign up to receive more information and access resources. It's also impossible to create a viable storefront when customers have to create an account for something first and they have no idea what is on the inside. Also the full collection of products are not available as an open catalog, potentially missing sales on other products that patients may want to purchase. The products are sold out quite frequently after a few purchases. It seems their inventory is not that big. I have bought quite a few products myself and found the same products on Amazon often for less. So, to sell products for a higher price, the experience really needs some streamlining and improvement. There's a lot of potential. Review collected by and hosted on G2.com.
I know the supplements are good quality and I can give discounts to clients. Review collected by and hosted on G2.com.
It's a little hard to compete with Amazon pricing but I try to convey that knowing the quality is better makes up for the price difference. Review collected by and hosted on G2.com.
LOVE being able to create individual protocols for my clients and have public-facing recommendations. So easy to set up and use. Great financial benefits for me as practitioner and my clients! Review collected by and hosted on G2.com.
Shipping fees in a world where people aren't used to that anymore! Review collected by and hosted on G2.com.
That I can recommend supplements directly to clients and set a discount. Review collected by and hosted on G2.com.
Some products go out of stock fast causing me to find alternatives I am not familiar with. Review collected by and hosted on G2.com.
