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Front App

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2,449 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
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Star Rating

2032
370
27
6
14

Front App Reviews

Review Filters
Profile Name
Star Rating
2032
370
27
6
14
Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
04/14/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Powerful API-Driven Email Actions with Flexible Rule Creation

The features it offers for bringing in API connections, and for having those API connections take action within an email, are really useful. Also the rule creation versatility.
Hannah W.
HW
Hannah W.
04/14/2026
Validated Reviewer
Review source: Organic

Efficient Email Management, Needs Better Syncing from Gmail

I like the interface of Front and how easy it is to use. I find the internal chat box particularly valuable because I can communicate with my team all in one place. Front helps me manage my inbox and collaborate with my team efficiently.
Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
04/13/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

User-Friendly, Fast, and Stable With Powerful Tags, Comments, and Rules

It’s user-friendly. I like the option to assign the email, how fast it is, and the overall environment. It’s also stable, and I appreciate having the ability to use tags, add comments, and set up rules.

About

Contact

HQ Location:
San Francisco, CA

Social

@FrontHQ

What is Front App?

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

Details

Year Founded
2014