Our experience with FlowForma Process Automation has been incredibly positive. As an NHS shared service working with eight NHS Trusts across the North West London area, FlowForma has been instrumental in standardising our processes. The implementation of FlowForma enabled us to create our first standardised process, significantly improving efficiency and output quality. One of the key advantages of FlowForma is its integration with various Microsoft functions. For instance, its connection to the Outlook address book using the 'Persons or Group' and 'Get User Profile Property' features has reduced typing errors by approximately 80% when staff input email addresses, especially when assigning steps to different approvers.  FlowForma's hosting on SharePoint has allowed us to create a central hub accessible to users from all eight NHS Trusts, despite their separate IT networks. This centralisation has simplified access and management. Moreover, FlowForma's flexibility has enabled us to tailor digital forms slightly for specific Trusts when needed. The support team at FlowForma has been really helpful. Whenever I need assistance, I feel very comfortable reaching out to them. Overall, FlowForma has empowered our staff to efficiently track and manage their digital forms, enhancing our operational effectiveness.

Quick automated approval process that collects submissions in a centralised location

Pawel Wierzgon was patient, solutions focused and was timely in his responses to our many knay queries. The ease at which he could bring us though the process and allowed us to look at how best to implement this system into our existing sharepoints. He also identified feature we did not knew existed in Flowforma which will allow us to roll this form out to all employees to use on an annual basis. The ease of integration was excellent and we aim to now transition all our forms to Flowforma.