The company and I love Field Edge and how simple and quick we learned to use it. Field Edge is used on a daily basis from the office staff to the Technicians out in the field. The intergration from QuickBooks to Field Edge was simple and fast. I use Field Edge daily for dispatching, invoicing adding parts to the inventory and sending invoices and quotes to customers. Online customer support is great and respond almost instantly.

The most valuable benefit during our time using Wintac was that we could purchase the program and host it on our servers at the time of purchase; this was the most cost-effective way for us, and cloud-based systems were too expensive at the time. The system has many different features, such as Inventory, Payroll and vehicle manager. We could not utilize the other parts, but the dispatching aspect was in-depth. When a service request would come in from an email, our dispatchers were able to create a work order in Wintac with all of the detailed information for each service request, such as their unique work order number and tracking numbers. We also liked that we could create parent companies and add all the stores related to the parent company. This was a benefit when pulling reports for a specific parent company rather than individual stores. The system also allowed us to create and save multiple templates, which we could access and use quickly. The templates included procedures, pricing and instructions for each company. Another positive side of using wintac was the administrative ease.

The price is slightly lower than Service Titan, but it isn't worth it trust me.