- The plug and play - Easy to custom - Great method for both source and destination - Support reactivity

Exalate brings flexibility, efficiency, backed with expert support to the party. It has become an essential enabler for the matrix organization I am part of, i.e. we use it to tie customer-facing work (support, new CRs, projects) on multiple continents to the (distributed) product teams, allowing to align project aspects between the different focus-oriented teams, while each team only needs to focus on their own essential information without losing the broader context of the 'other' side. Exalate gives us control over exposure & allows to automate predictable patterns between both instances, reducing manual actions & overhead work, clarifies ownership (owned issue vs remote issue) & communication for the involved, whilst facilitating knowledge sharing & transparency where desired. The configuration using script language offers great flexibility, while plenty of example scripts allow for a quick-start. Handling 3rd-party plug-in fields was easier than expected. For the end-users, it brings an adequate exposure in issue detail view (visible remote issue data / sync statuses) and offers useful exception & error handling.

flexible, very helpful with connection two or more company work