It actually helps in accessing detailed client insights including detailed profiles , their behaviour, preferences and even past interactions. Also, it integrates smoothly with popular CRM systems which reduces redundancy. It also offers automation features like notifications and task reminders.

The intuitive interface and comprehensive reporting tools are great for tracking performance metrics.

The system is well-regarded for its flexible email instructions and automated reminders, which help streamline participation and keep raters engaged in the feedback process. Additionally, it supports generating both individual and group reports, offering a thorough assessment of performance and insights into team dynamics.