Their customer service is excellent. I am consistently impressed by how fast, reliable and speedy their customer service is. Yunnie (the project manager I was assigned to) would go the extra mile to help with my issues, clarify concerns and is always one step ahead in considering the needs of our project. The product is also great, user-friendly and extremely easy to navigate.

The survey platform is intuitive and provides very useful insights. ER platform also has benchmark for reference point.

Ease of use for the end-user. Responsiveness and depth of knowledge and experience base of the tech support team. Unstinting sharing from everyone I have encountered from EngageRocket.