Built on advanced architecture, Finacle Core Banking Solution offers a comprehensive suite of capabilities to power your banks’ digital transformation.
Finacle Online Banking is an omnichannel enabled enterprise-class internet banking solution. This unified solution for retail, SME and large enterprise customers is differentiated by its comprehensive coverage and an advanced architecture.
AssistEdge is a scalable automation platform that helps enterprises modernize customer service, improve business processes and enhance operational productivity.
Nia Contracts Analysis leverages advanced Machine Learning techniques to help customers across industries derive insights from their contracts and other legal documents.
AI is changing customer experience in unimaginable ways. Advanced capabilities powered by automation and AI will make contact centers agile and intelligent, opening a window of opportunity for contact centers to influence topline. From automated interactions to automated agent guidance, the possibilities are endless. That’s where AssistEdge Engage comes into play. AssistEdge Engage helps organizations in reimagining their contact center and achieving superior customer experience. Customers benefit from faster query resolution, reduced hold time, increased first call resolution and suitable offers, thereby improving brand connect and loyalty. AssistEdge Engage combines rich capabilities of AI and automation, improving agent productivity by automating repetitive tasks, cross-sell and upsell by offering rich customer context, improving agent morale and agent learnability.
This marketplace is exclusively designed to put the spotlight on the innovations ushered in by Finacle partner ecosystem.