Best Software for 2025 is now live!
Product Avatar Image

EdgeVerve Systems

Show rating breakdown
75 reviews
  • 12 profiles
  • 11 categories
Average star rating
4.4
Serving customers since
2014
Profile Type
Category

All Profiles

Profile Filters
Profile Type
Category
Product Avatar Image
Finacle for digital-only banks

30 reviews

Built on advanced architecture, Finacle Core Banking Solution offers a comprehensive suite of capabilities to power your banks’ digital transformation.

Product Avatar Image
Finacle Online Banking

26 reviews

Finacle Online Banking is an omnichannel enabled enterprise-class internet banking solution. This unified solution for retail, SME and large enterprise customers is differentiated by its comprehensive coverage and an advanced architecture.

Product Avatar Image
AssistEdge

12 reviews

AssistEdge is a scalable automation platform that helps enterprises modernize customer service, improve business processes and enhance operational productivity.

Product Avatar Image
XtractEdge Contract Analysis

4 reviews

Nia Contracts Analysis leverages advanced Machine Learning techniques to help customers across industries derive insights from their contracts and other legal documents.

Product Avatar Image
AssistEdge Engage

2 reviews

AI is changing customer experience in unimaginable ways. Advanced capabilities powered by automation and AI will make contact centers agile and intelligent, opening a window of opportunity for contact centers to influence topline. From automated interactions to automated agent guidance, the possibilities are endless. That’s where AssistEdge Engage comes into play. AssistEdge Engage helps organizations in reimagining their contact center and achieving superior customer experience. Customers benefit from faster query resolution, reduced hold time, increased first call resolution and suitable offers, thereby improving brand connect and loyalty. AssistEdge Engage combines rich capabilities of AI and automation, improving agent productivity by automating repetitive tasks, cross-sell and upsell by offering rich customer context, improving agent morale and agent learnability.

Product Avatar Image
Finacle Treasury

2 reviews

This marketplace is exclusively designed to put the spotlight on the innovations ushered in by Finacle partner ecosystem.

Profile Name

Star Rating

49
27
3
0
0

EdgeVerve Systems Reviews

Review Filters
Profile Name
Star Rating
49
27
3
0
0
AM
Angelo M.
10/19/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Agent guidance has improved agent productivity

We find AssistEdge Engage useful for our call center management. The efficiency and accuracy of answering customer questions have been boosted because agents are better equipped to reliably solve customers’ problems on the first call.
Richa B.
RB
Richa B.
Asst manager at Union Bank of India
07/05/2024
Validated Reviewer
Verified Current User
Review source: Organic

Exceptional banking experience

It integrates seamlessly with other applications of financial institution. Easy to use interface
Ej C.
EC
Ej C.
06/18/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

My experience in using Finacle

Finacle online banking offers a range of benefits and features that can make banking more convenient, secure, and personalized for customers.

About

Contact

HQ Location:
Bangalore, India

Social

@edge_verve

Details

Year Founded
2014