I am the Office Manager in the Advising Center at a southeastern mid-sized liberal arts institution. I have been using Achieve for the three years I have worked in the office, and I love it. Some of the features I most value are: (1) the day view reservations screen that gives me a snapshot of where my team is and available appointments slots for the day, (2) the ease in creating, scheduling, and manipulating appointments, (3) the seamless integration with Outlook, (4) the text and email reminders to students, in addition to the ability to send individual texts to students, which is huge, (5) robust reporting which allows me to super sleuth all sorts of helpful facts and slice and dice the data in more ways than I could have ever imagined, (6) the features that were added to increase productivity in the virtual environment, (7) the willingness of the organization to take requests for updates and implement them quickly, (8) the fact that there are multiple ways to do many tasks, and each user can choose what works best for them, and (9) it’s FUN to work with!!
Many departments of our College is able to use this system to centralize appointment scheduling with students. Some of the main offices that uses it to streamline the students' experience are Financial Aid, Academic Advising, Bursar and Residence Life. It is easy to integrate with O365, MS Teams, Zoom or other web tools. In a time of remote learning this is indeed a great tool for students to quickly schedule time with Faculty and other staff.
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