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Dun & Bradstreet

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1,308 reviews
  • 9 profiles
  • 25 categories
Average star rating
4.2
#1 in 1 categories
Grid® leader
Serving customers since
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Star Rating

837
369
76
20
39

Dun & Bradstreet Reviews

Review Filters
Profile Name
Star Rating
837
369
76
20
39
Tanya S.
TS
Tanya S.
Inside Sales Manager and Business Intelligence Analyst at BUCHI Corporation
08/22/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great program for new account extraction

Pulling new accounts and information. Connecting SFDC and the ease of use of exports.
JT
Joe T.
08/22/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Clean and Aligned Data

It connects to Salesforce and allows for easily updated and accurate data at the click of a button. The team at D&B is also always willing to try to help solve issues.
Abe K.
AK
Abe K.
Director of Communications at Shavitz Law Group
08/22/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Best Information Source That I Know

The breadth of information on businesses and the ability to look for important contacts at each business. The search options my people, business name, and category are very helpful. The speed of information retrieval is excellent, and my experience using customer service for support has been extremely positive.

About

Contact

HQ Location:
Short Hills, NJ

Social

@DunBradstreet

What is Dun & Bradstreet?

Dun & Bradstreet, a leading global provider of business decisioning data and analytics, enables companies around the world to improve their business performance. Dun & Bradstreet’s Data Cloud fuels solutions and delivers insights that empower customers to accelerate revenue, lower cost, mitigate risk, and transform their businesses. Since 1841, companies of every size have relied on Dun & Bradstreet to help them manage risk and reveal opportunity. For more information on Dun & Bradstreet, please visit www.dnb.com.

Details

Ownership
NYSE: DNB