Product Avatar Image

DJH Consulting

Show rating breakdown
22 reviews
  • 2 profiles
  • 3 categories
Average star rating
3.8
Serving customers since
2012
Product Avatar Image
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

Profile Name

Star Rating

6
12
4
1
0

DJH Consulting Reviews

Review Filters
Profile Name
Star Rating
6
12
4
1
0
MB
Mark B.
04/25/2022
Validated Reviewer
Verified Current User
Review source: Organic

Simple Module with Less-than-Optimal Feature Set

V4S (Volunteers for Salesforce) is integrated with Salesforce CRM which is the greatest advantage of this tool. Installing the module is very simple and the baseline features are simple to use and understand.
Jenny C.
JC
Jenny C.
SalesForce Consultant
03/29/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Designed exactly for NPO live auctions

It was designed with full understanding of the data and business process needs of a charity auction: From selling event tickets through gathering initial donated items, through assigning items for sale (including paddle raisers, multiples of an item, grouping items into baskets, live and silent items) ... through to closing the sales and taking money at the end of the event.
Delaney S.
DS
Delaney S.
09/09/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helpful for businesses and nonprofits alike

It is comprehensive of all the things you'd want to record about volunteer management: tracking hours, creating and dispersing schedules, etc.

About

Contact

HQ Location:
Purchase, NY

Social

Details

Year Founded
2012