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DigitalGenius

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31 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2014
Profile Type
Category

Profile Name

Star Rating

28
4
0
0
0

DigitalGenius Reviews

Review Filters
Profile Name
Star Rating
28
4
0
0
0
Carly B.
CB
Carly B.
Assistant Director - Office of Conferences at Vanderbilt University
10/26/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

Customer service for high volume call centers using AI

I like that it can reduce our call volume by answering a lot of frequently asked questions through its automation technology.
Antonio N.
AN
Antonio N.
10/01/2020
Validated Reviewer
Review source: Organic

Automate your Zendesk tickets

With DG you can create custom flows for your support team and automate the resolution of certain type of tickets that do not require human intervention. So that your support team can focus on
Sylvain R.
SR
Sylvain R.
07/02/2020
Validated Reviewer
Review source: Organic

A good asset to have in your CE team

Using the co-pilot and full automation for certain recurring questions, DG gives us more time to focus on requests needing more attention and expertise.

About

Contact

HQ Location:
London, England

Social

@DigitalGeniusAI

Details

Year Founded
2014