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Dialpad

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4,271 reviews
  • 5 profiles
  • 13 categories
Average star rating
4.4
Serving customers since
2011
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Dialpad Customer Intelligence Platform

4,423 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Meetings

2,094 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Connect

1,861 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Support

277 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Sell

192 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Canvs AI

129 reviews

Product Description

Canvs AI is the leading consumer insights platform powered by AI. The world's best brands use Canvs daily to turn open-ended feedback into actionable insights, saving time and elevating consumer empathy.

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Dialpad Reviews

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2985
1089
218
60
71
RC
Roberto C.
01/04/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Is very helpful and effective in communication."

What I enjoy a lot is the help they give to customers. They are super useful and nice, always there to help when I have a problem. Having an extra number for my work talks on top of the one I use daily on my phone is a big benefit. It basically means I don't have to carry two phones with me, which makes handling both my job and personal life much easier.
EB
Eric B.
12/06/2023
Validated Reviewer
Review source: Organic

Despite being incredibly user-friendly, Dialpad Ai Meetings is more than just an internet phone.

Easy to use interface is one of Dialpad Ai Meetings' best advantages. In addition, we have the ability to arrange, record, and notify teammates when meetings are scheduled. It also includes a recording option, which is what I found most appealing. If we happen to notice or mention something significant, we can also use the message function. It also enables us to communicate with others via chat, share screens, windows, or programs, engage dynamically, and greatly improve the effectiveness of meetings. The configuration is easy to use and works well with a variety of third-party programs.
Fanny E.
FE
Fanny E.
12/05/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

A BUDGET FRIENDLY CALL CENTER MUST!!! AI DIALPAD: CONTACT CENTER

We have been using this a little over a year now. Every day we find something new and helpful. Great experience with the customer support when we reach out with different issues.Overall a great experience . Fantastic that employees that are new to the software adapt quickly and are able to navigate with ease.DIALPAD has made our callcenter deliver a higher level of service. The whole team appreciates to be able to call out from the mobile app . Allows technicians to be able to have their calls logged and recorded from out in the field. Bringing record of all communication with our customers back into the office . Over all a great experience in and out of the office.

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HQ Location:
San Ramon, California

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@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011