Product Avatar Image

Dialpad

Show rating breakdown
4,271 reviews
  • 5 profiles
  • 13 categories
Average star rating
4.4
Serving customers since
2011
Profile Type
Category

All Profiles

Profile Filters
Profile Type
Category
Product Avatar Image
Product Avatar Image
Product Avatar Image
Product Avatar Image
Dialpad Customer Intelligence Platform

4,423 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Product Avatar Image
Dialpad Meetings

2,094 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Product Avatar Image
Dialpad Connect

1,861 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Product Avatar Image
Dialpad Support

277 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Product Avatar Image
Dialpad Sell

192 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Product Avatar Image
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

Keatext

4 reviews

Product Description

Customer Feedback Analysis Made Easy. Keatext helps you mine through volumes of unstructured customer feedback in minutes.

Profile Name

Star Rating

2985
1089
218
60
71

Dialpad Reviews

Review Filters
Profile Name
Star Rating
2985
1089
218
60
71
Courtney H.
CH
Courtney H.
Customer Success and Communication
02/26/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

New and Improved

The ai contact center has made our job as a remote team 10x easier in customer documentation, collaboration, analytics and communication.
IM
Indie M.
02/26/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Incredibly easy to use feature makes it easy to keep track of conversations

I love being able to see the conversation in real time, and having the transcripts makes it easy to pass the call to my coworkers for them to read the conversation if I need their help on something.
Rory E.
RE
Rory E.
Author and Speaker "Marketing Is Freedom"
02/23/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

I have already recommended DIALPAD to over 1000 Colleagues

This is by far the best deliverability platform we have used to communicate with our Students and Partners. It is easy to use and teach others to use. And the Customer Support is amazing and patient. Great Communication Partner for anyone in Today's World of SMS and Call Needs.

About

Contact

HQ Location:
San Ramon, California

Social

@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011