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Dialpad

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4,271 reviews
  • 5 profiles
  • 13 categories
Average star rating
4.4
Serving customers since
2011
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Dialpad Customer Intelligence Platform

4,423 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Meetings

2,094 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Connect

1,861 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Support

277 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Sell

192 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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AiSDR

34 reviews

Product Description

AiSDR is an AI SaaS platform that qualifies, communicates, and books meetings with prospects for your sales team on autopilot, at 10% of the full-time SDR costs. AiSDR is capable of fully automating SDR tasks by managing both inbound and outbound communication tracks. This allows businesses of all sizes, from startups with founder-led sales to enterprises with mature sales motions to steadily grow pipeline in a risk-free cost-optimized environment.

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Dialpad Reviews

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2985
1089
218
60
71
Todd B.
TB
Todd B.
Information Technology Technical Services Manager Sumitomo Drive Technologies
08/26/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Best Sales and Support in the business

I like the single payne of glass into our phone system and the fact that there is almost no hardware on premise to deal with. All of our recordings, analytics and call routing features are readily available and easy enough to navigate the our Customer Service center is able to run everything on their own with little IT involvement. One thing I can say is the Saleman responsible for our implementation was absolutely hands on and still is even though he is not required to be. Best customer service experince in the business.
Nicole S.
NS
Nicole S.
08/23/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Pricy, but a Great Product!

Being able to see call transcriptions, both in real-time and post-call is extremely helpful! Its accuracy is decent, but it definitely could use some improvement, I feel it is getting better every day though. Being able to go back and look at notes/topics from a past call is a great feature and comes in handy quite often. I have been happy with the service so far, we opt to use desk phones (Polycom) and the service works seamlessly from the desktop/browser app to the desk phone.
Michelle M.
MM
Michelle M.
08/23/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great but onboarding can be difficult

Being able to track calls and see getting indepth data about each caller

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HQ Location:
San Ramon, California

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@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011