Product Avatar Image

Dialpad

Show rating breakdown
4,271 reviews
  • 5 profiles
  • 13 categories
Average star rating
4.4
Serving customers since
2011
Profile Type
Category

All Profiles

Profile Filters
Profile Type
Category
Product Avatar Image
Product Avatar Image
Product Avatar Image
Product Avatar Image
Dialpad Customer Intelligence Platform

4,423 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Product Avatar Image
Dialpad Meetings

2,094 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Product Avatar Image
Dialpad Connect

1,861 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Product Avatar Image
Dialpad Support

277 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Product Avatar Image
Dialpad Sell

192 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Product Avatar Image
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

Keatext

4 reviews

Product Description

Customer Feedback Analysis Made Easy. Keatext helps you mine through volumes of unstructured customer feedback in minutes.

Profile Name

Star Rating

2985
1089
218
60
71

Dialpad Reviews

Review Filters
Profile Name
Star Rating
2985
1089
218
60
71
Mateo B.
MB
Mateo B.
08/27/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Dialpad for customer experience managers

I'm very fund of having different queuing systems and being able to set the priority of each queue and agent according to the needs of the company
SB
Stephanie B.
08/26/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent Option for Small Business

We've had a wonderful experience so far with Dialpad. We love the Ai options provided with our service as well as the ability for all users to utilize the advance services and SMS messaging. The implementation process was easy and painless.
SM
Sam M.
08/26/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Dialpad streamlines communication with clear calls, accurate transcriptions, and seamless integratio

The best part about Dialpad AI Contact Center is its real-time AI features, like live call transcriptions and sentiment analysis, which help agents respond more effectively and improve customer interactions on the spot. The integration with other tools and the easy-to-use interface also make managing and analyzing customer support much more efficient.

About

Contact

HQ Location:
San Ramon, California

Social

@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011