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Derdack

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133 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
1999

Profile Name

Star Rating

111
20
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2
0

Derdack Reviews

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Profile Name
Star Rating
111
20
0
2
0
Verified User in Higher Education
EH
Verified User in Higher Education
08/11/2025
Validated Reviewer
Verified Current User
Review source: G2 invite

Recent convert

When we rolled this out to two different teams, the response from our technical folks has been quite positive, which is not typical for most applications. One team is using SIGNL4 primarily to respond to alerts generated by Zabbix. The integration was quite easy to set up. The other team relies on it for call routing for different members of an on-call team.
David Y.
DY
David Y.
Infrastructure Operations Manager at Gift of Hope Organ & Tissue Donor Network
06/05/2025
Validated Reviewer
Verified Current User
Review source: Organic

A great business partner that understands the complexities of alert notification

They are continually improving and taking feedback from customers. In this arena of notifications there are so many possibilities with today,s mobile connected world and Derdack is there helping you implementing these technologies to insure your end users are getting the notification when and how they want.
Verified User in Banking
AB
Verified User in Banking
05/22/2025
Validated Reviewer
Review source: Organic Review from User Profile
Translated Using AI

Excellent alert service for efficient team communication

SIGNL4 has really impressed us and has become indispensable for us. Particularly noteworthy is the reliable and fast alerting function, which ensures that critical information immediately reaches where it is needed. This gives us the confidence that we won't miss anything important and can react quickly. We use other monitoring solutions that are connected to SIGNL4 and are thus used centrally for our on-call duties. The integrations with Splunk, Checkmk, ServiceNOW, etc. work wonderfully. The ability to have categories within a team makes it easier for us to sort our notifications and perhaps turn less important notifications on and off. The app itself is very clear and simply designed. You are not overwhelmed with 100 different buttons and menus, but it focuses more on the essentials: turning on duty and getting notified. The user onboarding was very easy and quick. More of our colleagues had the problem of deciding which messages they want to have in SIGNL4 and which not. But that has nothing to do with the product. We use the product daily and when we are on call, SIGNL4 is our faithful companion that alerts us directly in case of errors and outages. Overall, we are very satisfied and in case of problems, you can always contact customer support.

About

Contact

HQ Location:
Potsdam, Germany

Social

@Derdack

What is Derdack?

Derdack is an innovation leader in automating critical notification and communication workflows, in communication-enabling applications and in mobilizing incident management. Founded in 1999, Derdack has its headquarters in Glen Allen, Virginia, Potsdam, Germany and Bern in Switzerland.Derdack’s helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.

Details

Year Founded
1999
Website
www.derdack.com