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Derdack

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133 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
1999

Profile Name

Star Rating

111
20
0
2
0

Derdack Reviews

Review Filters
Profile Name
Star Rating
111
20
0
2
0
Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
04/22/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Simple structure, strong integrations, and practical heartbeat monitoring

The simple structure and the straightforward integration of various integrations like Checkmk. Particularly practical is the heartbeat monitoring feature. The app is also very commendable and practical.
Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
04/21/2026
Validated Reviewer
Verified Current User
Review source: Organic
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
04/21/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Reliable alerting and strong escalation chain

There are two things I particularly like about the product: firstly, the reliable alerting, and secondly, the escalation chain in case one of the shift-leading employees does not acknowledge/cannot acknowledge the alarm.

About

Contact

HQ Location:
Potsdam, Germany

Social

@Derdack

What is Derdack?

Derdack is an innovation leader in automating critical notification and communication workflows, in communication-enabling applications and in mobilizing incident management. Founded in 1999, Derdack has its headquarters in Glen Allen, Virginia, Potsdam, Germany and Bern in Switzerland.Derdack’s helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.

Details

Year Founded
1999
Website
www.derdack.com