Crono has completely changed the way I do outbound. We needed a tool that could help us add more automation to our outreach while still including LinkedIn touchpoints - Crono nailed it. We tried another tool prior to Crono and honestly? It didn’t compare! The other platform cost more, did less, and didn’t perform nearly as well. As a one-person outbound team (where outbound is now only a fraction of my role), I use Crono every single day and have done for over a year. One of their SDRs reached out to me and from that moment we’ve received great customer service. The enrichment feature is an absolute game changer - being able to visit a prospect’s LinkedIn profile, quickly enrich their email and phone number, and then enrol them into a sequence and list saves me so much time. There are other ways of doing this, but I found my way is what works best for me. I used to dread using our old (well-known) enrichment provider, but now everything I need to do for outbound sits neatly in one platform. The reporting is another feature I rely on constantly - I use those insights to structure follow-up outreach to prospects who’ve engaged with emails or clicked links, which has really improved my workflow and results. It would be cool to have this information visible when reviewing the specific email you’ve sent to the prospect. However, that would just be a nice-to-have - not essential. What they’ve got at the moment works well for us! I also love how transparent the dashboard is - the ability to see how many tasks I’ve completed keeps me focused and accountable. Performance-wise, Crono has been excellent. Even as a solo outbound rep managing thousands of contacts, the system runs quickly and reliably. It doesn’t cap how many contacts you can store, which means I never have to worry about hitting limits. There are bulk importing options if you prefer to work at scale, though I mainly add contacts manually from LinkedIn. Searching within Crono is responsive and fast, and it handles a high workload effortlessly. Crono works in conjunction with Sales Navigator - we briefly tested it without, but honestly, to get the most out of it you need Sales Navigator. It’s also helped me use Sales Navigator more effectively than before, so I’m getting more value from a tool I already had. We explored the HubSpot integration and it’s clear there’s great potential there - for me, with the volume of prospects I contact, it pushed too much automatically into HubSpot. I now do this manually for prospects who go to deal stages, though I’d love to see even finer control over what gets shared between the two platforms. They introduced a more manual approach a few months back, but unfortunately it still wasn't what we required. The deal tracking is decent as well, but since it’s only available in euros, I keep that data in HubSpot instead. I did trial tracking in Crono, but it was just duplicating my work. Still, I can see how it would be useful for teams whose deals are in euros. I have provided this feedback. The AI writing assistant has improved massively in recent weeks - I used to rely on other tools (or my own brain) for personalisation less so than Crono AI, but I’ve found Crono’s AI to be surprisingly effective now. It’s good enough that I can depend on it for quick, tailored outreach, which saves me hours each week as my role has evolved since first starting to use Crono. Crono is incredibly easy to learn and navigate, offers huge value for money, and the team behind it is brilliant - quick, friendly, and genuinely helpful. If you’re doing B2B outbound, Crono is absolutely essential.

it's user-friendly, and the team is very commetted.

I use Crono to increase our list of potential clients for our sales outbound process. It helps a lot because you can connect every other platform, such as CRM and Aircall, so that you can have every process on the same platform. It works with AI and automatically customizes every message so that it doesn't seem like a bot is writing to the prospects but rather seems like a proper human is personalizing the message properly. The initial setup was very easy, thanks to the customer success team.