The Story Boarding view has been perfect for planning and communicating the bigger epics (roughly 2-5 person-sprints) of work we plan to pursue in a quarter. By viewing these items, we can select epics likely to be completed in a quarter. We label individual items with a color-code to tell us which main performance metric should improve when we implement that item. We chose to use this product after trialing other products. Some seem to fill in a bunch of checkboxes, mainly from old-school waterfall processes. Others aren't complete enough. Craft.io seems much better tuned for Lean Startup/Agile Development, which is what we use. Of course, virtually everyone is aware that Lean Startup/Agile has a much better success record, when done correctly. I like that Craft.io seems to direct me to do the right thing.

craft.io is a flexible and powerful tool that helps us manage the full lifecycle of our products. It allows us to structure requirements and features in a way that works for our business. The ongoing updates to the platform show that the team is dedicated to continually improving it. On the very few occasions where I have reached out to support, I have found them to be responsive and very helpful.

- Ability to tie OKRs to Epics and Features is very helpful. Without being able to to understand why you are doing something a team can make the mistake of executing upon features that are not as important as others. - A focus on viewing the roadmaps from different angles, rather than focusing on feedback collection.