The user orchestration and user lifecycle management is very valuable. I do appreciate their cyber awareness and the ability to respond as needed to any potential cyber threats. Also, I think their service management expertise and desktop support elements are timely and well managed. However, I feel that their vendor management and partnership components, are what truly sets them apart. Their willingness and ability to understand of the business we're in, and cater the support they provide to specifically to our needs. They also assisted in migration and setup of our company support center.

I like the personalized touch and how Veronica in particular is always available to help! I also like how communicative they are and proactive in keeping up with our needs.

I enjoy Cortavo's timely service and quick response when help is needed. Their expertise is valuable, and they are very quick to respond and escalate items when necessary. I appreciate that I can reach out and get a quick resolution. They provide and set up all of our equipment, keep us updated on the latest cybersecurity, and ensure we are protected. The tech support helps keep us moving and allows me to track tickets and see a holistic view of any issues. I also like that they send a dedicated person once a week to work on-site, helping with real-time issues and keeping the human side of the business at the forefront. Additionally, Cortavo assists with integrations with other tools, streamlining operations and maintaining efficiency.