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Copilot

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18 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2021
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Copilot Reviews

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Star Rating
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Stephanie C.
SC
Stephanie C.
Account Executive at Carta
07/20/2022
Validated Reviewer
Verified Current User
Review source: Organic

As a sales rep, I use Copilot every day consistently!

I can access content (product information, competitive battle cards, technical information etc.) very easily within Copilot. Note taking is super easy within the Copilot desktop app too. So I can easily access content [see above] side by side with where I’m taking notes during a call, and all the notes sync to Salesforce. I find Copilot a lot easier to use than any other content management system or wiki out there (I’ve used Guru previously, for example)
AMIT C.
AC
AMIT C.
Program Analyst at Cognizant
07/20/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Make quick and easy manageable containerized apps in AWS with Copilot

The most helpful thing about copilot is, without thinking of provisioning infrastructure and the best practices, just focus on the application code and the right architecture.
Cale Q.
CQ
Cale Q.
07/13/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

The only sales enablement platform I’ve come across that sales reps actually LOVE to use!

Voice-cues: Copilot’s voice-based content suggestions feature is amazing. Other sales enablement platforms make reps go and find relevant content in their platform. Copilot suggests content to you in real-time, based on conversational cues. For example, if a prospect mentions the name of one of our competitors, Copilot will bring up our competitive battle card for that competitor in real-time. Proactive enablement: Basically, going from a passive enablement solution to Copilot - an enablement solution that is proactive about suggesting relevant content - is an absolute game changer. Easy to set up and use: Copilot is also *really* intuitive and easy to use as a sales rep. Unlike some other sales enablement platforms, which take me out of my workflow, Copilot is designed to deliver content as a part of my workflow.

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HQ Location:
San Francisco, California

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@copilotup

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Year Founded
2021