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Copilot

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18 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2021
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Copilot Reviews

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Star Rating
17
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Nolan W.
NW
Nolan W.
09/19/2022
Validated Reviewer
Verified Current User
Review source: Organic

Helps me take notes and onboard more quickly as a new sales rep

The ability to pull up content - talking points, one pagers, case studies, competitive information - side by side with my notes that can link with Salesforce. This has been particularly helpful as I get onboarded in a new industry. My company is a learning platform for pharmaceutical companies. I don’t have previous experience with pharma, so Copilot has been really helpful in reinforcing pharma industry specific content.
Cory B.
CB
Cory B.
8x Author | MD @ ClozeLoop | Partner @ 2.12 Angels
07/26/2022
Validated Reviewer
Verified Current User
Review source: Organic

Copilot helps my salespeople do better discovery

Voice-based content suggestions are great, especially for onboarding new reps who may not know our product that well. Copilot suggests content based on what the customer says - e.g., brings up integration information for product X if someone asks “do you integrate with product X?” Adoption has also been strong, with my reps using Copilot every day to prep for and do great discovery on their calls. There are a lot of sales solutions out there, but I’ve found Copilot to be really well-received by our reps.
Joey S.
JS
Joey S.
07/21/2022
Validated Reviewer
Verified Current User
Review source: Organic

Really helpful sales enablement solution

Case Studies, Competitive Battle Cards and other content are really easy to find and access in Copilot. Note taking and updating Salesforce fields is super easy within the Copilot desktop app too. The best part of Copilot is how I can have the content and the note taking side by side with each other. For example, I can have my list of MEDDIC questions for a specific persona on the right hand side of the Copilot app. As the prospect gives me answers to those MEDDIC Questions, I can fill out the appropriate MEDDIC fields which sync automatically with Salesforce on the left hand side of the Copilot app.

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HQ Location:
San Francisco, California

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@copilotup

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Year Founded
2021