CoPilot does a great job of summarizing external calls and surfacing action items! This tool makes sending recaps a breeze and gives me a ton of time back in my day.

For me, Copilot helps me to stay on top of my follow-ups and action items after meeting with clients. Shortly after a call is finished, I have a really powerful summary of the meeting, clear & actionable next steps, and important insights into my clients pain points they discussed during the meeting directly in Slack that I can reference and take action on. On top of this, I am able to reference specific moments in the meeting and easily listen to a snippet of the call to get even more information if I want to. The setup for Copilot was incredibly easy. I was setup within 5 minutes by linking to our call recording platform and also integrating with Slack for easy notifications. On the web application, I can see an extremely detailed summary of the call broken into key questions & topics that were addressed, such as "What were the main points and challenges faced by the customer". These kinds of questions are essentially my note-taking being done for me!! Incredibly valuable for me and saves me a ton of time.

I like the function which provides accurate deal reviews, the integration with CRM. it also gives insights of my call intelligence working hand in hand with it.