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Copilot

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18 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2021
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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17
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Copilot Reviews

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Profile Name
Star Rating
17
1
0
0
0
Arda P.
AP
Arda P.
06/29/2023
Validated Reviewer
Verified Current User
Review source: Organic

Helping to automatically track key takeaways from some of the most important meetings

Post-call summaries. The ability to automatically surface the prospect/client's pain points, objectives, next steps, and follow-up items are HUGE. It allows me to be fully present in the meeting without taking notes.
Natalie R.
NR
Natalie R.
06/28/2023
Validated Reviewer
Review source: Organic

Super helpful tool!

The recaps of calls with pain points and next steps broken out is incredibly valuable
Shreyas B.
SB
Shreyas B.
06/22/2023
Validated Reviewer
Verified Current User
Review source: Organic

Time is Money; clarity is everything.

It has been a considerable time saver leveraging your solution. From an SE perspective, when I drive the call for scoping and discovery - I don't have to remember the specifics and the objections from the customer. I can dig deep after the call and provide a very pointed solution and consultation.

About

Contact

HQ Location:
San Francisco, California

Social

@copilotup

Details

Year Founded
2021