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ConnectWise

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1,516 reviews
  • 21 profiles
  • 36 categories
Average star rating
4.3
Serving customers since
1982
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ConnectWise BCDR

4 reviews

When your client’s data goes missing, the clock starts ticking—and every second counts. With ConnectWise BCDR (formerly ConnectWise Recover), you can avoid downtime and disruption for your clients with our secure backup and disaster recovery (BDR) solution. Supported by automation and our 24/7/365 NOC services, ConnectWise BCDR (formerly ConnectWise Recover) keeps your client’s data safe and protects your reputation.

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ConnectWise Integrated Services

3 reviews

When your clients need support, they would much rather talk to a person on the other end of the phone instead of a robot. But hiring new technicians is time-consuming and expensive. Even if you find the “perfect hire,” techs know they’re in high demand and often look for greener pastures. Ultimately, run the risk of doing expensive onboarding without seeing any of the benefits. ConnectWise Integrated Services delivers a fully staffed help desk, NOC, SOC, and consultants to handle day-to-day support and labor extensive networking, technical, and cybersecurity issues. For more detailed work, our services include highly-trained individual techs to pick up the slack and fill in the gaps of your in-house staff. Plus, our consulting services can help your team tackle the challenge of tough projects.

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ConnectWise Cybersecurity Management - Endpoint

2 reviews

ConnectWise Endpoint Detection & Response (EDR) Detect and contain threats to critical business assets

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ConnectWise Cybersecurity Management – Network

1 review

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise. ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

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ConnectWise Cybersecurity Management – Assessment

0 reviews

Launching a network security practice isn’t easy. Supported by our rapid response operations center, ConnectWise Fortify Assessment enables you to quickly ramp up your business with a comprehensive offering of expertly-crafted sales and marketing materials, assessment tools, and NFR licenses to operationalize your business. Get immediate insights that will drive conversations and a new revenue stream for your TSP practice.

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ConnectWise MDR

0 reviews

ConnectWise MDR delivers reliable cybersecurity and peace of mind to MSPs. -Protect endpoints, one of the most exploited attack surfaces -Eliminate cybersecurity alert fatigue for your team -Detect and respond to cybersecurity attacks faster -Hands-free cybersecurity for increased ROI and margins -Elite cybersecurity experts for proactive risk management -Lower your total cost of ownership

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VMOBACKUP

0 reviews

Product Description

VMOBACKUP for Microsoft 365, powered by Veeam, provides comprehensive backup and recovery for Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams. It ensures total access, control, and protection of your Microsoft 365 data, allowing you to manage and monitor backups from a single location. Key features include: * Automated Backups: Protects data from accidental deletion, security threats, and retention policy gaps. * Granular Recovery: Restores emails, files, and sites with industry-leading recovery flexibility. * Compliance: Supports legal and compliance requirements with efficient eDiscovery. * Unlimited Storage*: Fixed cost per user with unlimited storage, ensuring no surprises on your bill. * Flexible Pricing: Offers month-to-month terms and various pricing tiers to match your budget. * MSP Friendly: Manage all clients from a single location. * Data Storage: Stores data outside of Azure to meet the 3-2-1 Rule. Backed by Managecast, a 24-year-old company and Platinum Veeam Cloud Service Provider, VMOBACKUP for Microsoft 365 ensures reliable data protection and recovery. *Subject to the terms of use of VMOBACKUP.

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ConnectWise Reviews

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Star Rating
1032
408
112
29
40
Sandeep N.
SN
Sandeep N.
Director of Services at Solarus Technologies Inc
05/25/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great all around IT PSA all-in-one System

I have been using ConnectWise PSA (Manage) for over 10 years. The best part of this system is it's an all-in-one world for my service team, where all work is catalogued and organized while simultaneously keeping our customers in sync with the state of their Help Desk issue. The fact intergrates with RMM tools, report visualization tools, and documentation systems makes it the perfect 'source' for our daily work.
Andres H.
AH
Andres H.
.
05/22/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

An amazing Professional Services Automation software

Is the main software we use in our company, where we manage everything. It has been very easy to use, and we use it every day, all the time with a lot of features. In my case, we always use to manage our tickets and provide an excellent on time customer support service
Sandeep N.
SN
Sandeep N.
Director of Services at Solarus Technologies Inc
05/21/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great Visualization Tool

Brightgauge helps convey what's important to me as the Director of Service to the rest of my team. It allows us to use the visualized data to summarize what and where we need to focus our collective efforts. Brightgauge helps us encapsulate parts of our service delivery and assign it to a stakeholder within my team, so we can easily hold each other accountable, and support each other when we know a metric has breached the bandwidth of an individual or team. Additionally, the customer support team is fantanstic in figuring out where we have gone wrong.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

Social

@ConnectWise

What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982