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ConnectWise

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1,511 reviews
  • 21 profiles
  • 36 categories
Average star rating
4.3
Serving customers since
1982
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Axcient x360Cloud

86 reviews

Get the assurance that your Office 365 data is backed up, restorable, and protected, using the Axcient Cloud.

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SmileBack

34 reviews

SmileBack is the only customer feedback platform that makes it so easy for MSPs and IT Solution Providers to capture genuine and actionable insights that improve customer retention and increase their revenue.

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ConnectWise RMM

27 reviews

ConnectWise RMM: Less time on support tickets means better margins Automate your technician's day-to-day activities through a single intuitive interface. Start with powerful out-of-the box automations to handle and solve alerts. Get expert Done-For-You deep customizations with our NOC services and help desk.

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Axcient x360Sync

23 reviews

Anchor from Axcient enables MSPs to offer their clients secure file access anywhere, anytime, on any device, across all corporate content.

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BrightGauge

21 reviews

BrightGauge Dashboards are rapidly syncing to allow you to have the key information you need at your fingertips. With one click distribute dashboards to individuals, teams, or even your clients.

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ConnectWise SIEM

18 reviews

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise. ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

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Chisel

86 reviews

Product Description

Chisel is the first unified platform to create roadmaps, collect customer feedback and build team alignment - all within one app. It gets rid of costly busywork and meeting overload while simplifying customer connection and team collaboration. Chisel pays for itself within a month by letting Product Managers focus on feature prioritization, customer adoption and revenue.

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ConnectWise Reviews

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Profile Name
Star Rating
1029
407
112
29
40
Ben D.
BD
Ben D.
08/10/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Great Syncing Solution with some Quirks

I've been using x360Sync since it was Anchor (2013) and I'm very pleased with the fact they have a local, fast server here in Canada, the desktop and laptop syncing works reliably with minimal downtime. It's easy to set up and explain to clients and It's fast to restore deleted files.
JB
Jeremy B.
08/08/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Best BDR solution we have used

Axcient is very quick setup and maintain. We have tested the BDR in a sandbox enviroment and have been pleasently surprized with the performace. The REAL test happened when our clients server crashed unexpected. Within 20 minutes the customer was rolling as if nothing happened.
RD
Richard D.
08/07/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Readily able to assist users with missing emails

Have been able to navigate the site readily. Coordinate with the user and get the restore started.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

Social

@ConnectWise

What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982