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ConnectWise

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1,511 reviews
  • 21 profiles
  • 36 categories
Average star rating
4.3
Serving customers since
1982
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ConnectWise SIEM

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IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise. ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

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Product Description

Ravetree is an Agile Work Management platform designed for project-driven teams that need to track projects, capacity, and time.

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ConnectWise Reviews

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1029
407
112
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40
SA
Starr A.
11/06/2024
Validated Reviewer
Verified Current User
Review source: Organic

We've happily used Connectwise PSA for years. It's got many great features, we'd be lost without it.

The full featuredness of it. It's CRM, documentation management, time management, all rolled into one. There are several features we don't use but I imagine they'd be handy for small shops; invoicing, mileage, client signoff sheets, product inventory/management.
Alejandro H.
AH
Alejandro H.
Networking, Servers, VMWare, UniFi, Sophos Architect, Backups, Office 365, etc.
10/18/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Most powerful, customizable and integrable PSA Ticket Management solution you could find.

Sure it does not looks like a windows app, even looks like an older app, also kind of intimidating at first but beleave me this is the best you can find, is powerul, if you think you need something, beleave me it have it. Can be integrated with all other platforms I've seen. Allow to be customized so everything. once you start usingit and take the rithm you will find it easy to use, but take a little time to get confortable for anyone. And you will depend from this ask you need to use it for everything every day. Since the email asking for support, provide the support and billing it, a flowing workflow. As to the implementation takes the sme as any ther PSA system not so difficult. Get this and thanks us later.
Kyle Henry L.
KL
Kyle Henry L.
Student at Filamer Christian University, Roxas Avenue, Roxas City, Capiz
10/13/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Complex yet very complete

It has various ticketing functions that really boosts the IT productivity and communication within the company in terms of documentation and applying changes promptly and safe.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

Social

@ConnectWise

What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982