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ConnectWise

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1,511 reviews
  • 21 profiles
  • 36 categories
Average star rating
4.3
Serving customers since
1982
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Axcient x360Cloud

86 reviews

Get the assurance that your Office 365 data is backed up, restorable, and protected, using the Axcient Cloud.

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SmileBack

34 reviews

SmileBack is the only customer feedback platform that makes it so easy for MSPs and IT Solution Providers to capture genuine and actionable insights that improve customer retention and increase their revenue.

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ConnectWise RMM

27 reviews

ConnectWise RMM: Less time on support tickets means better margins Automate your technician's day-to-day activities through a single intuitive interface. Start with powerful out-of-the box automations to handle and solve alerts. Get expert Done-For-You deep customizations with our NOC services and help desk.

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BrightGauge

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BrightGauge Dashboards are rapidly syncing to allow you to have the key information you need at your fingertips. With one click distribute dashboards to individuals, teams, or even your clients.

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ConnectWise SIEM

18 reviews

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise. ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

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Attio

17 reviews

Product Description

Attio gives you everything you need to build the perfect relationship management tool for your team.

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1029
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39

ConnectWise Reviews

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Profile Name
Star Rating
1029
407
112
29
39
TS
Tamir S.
01/11/2025
Validated Reviewer
Review source: Organic Review from User Profile

An amazing, convenient, simple, and highly user-friendly system.

First, its GUI is amazing and easy to understand. Second, the ability to create boards and graphs independently, without the need for development, is a huge advantage. And, of course, the option to provide viewing access to many employees at no cost is a significant benefit.
Cassie K.
CK
Cassie K.
Partner @ Pivotal Crew | PSA Consultant | ConnectWise
01/07/2025
Validated Reviewer
Review source: Organic

So easy to setup!

I like how easy it is to setup. I have helped a lot of partners implement SmileBack, and it doesn't take much time at all. I also like the automations to create a ticket when a negative survey is received. We also set up the integration to Teams so we get notified immediately when someone leaves a review with a comment. Also the integration into our website so potential clients can read our positive survey results!
SA
Stephen A.
01/06/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Top tier solution

The solution is very simple to set up and offers the options to completely cover client's needs. Great that no additional hardware is necessary. Support has been timely and efficient at resolving the few issues and questions.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

Social

@ConnectWise

What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982