The customer support teams are extremely attentitive, quick to respond and more importantly, quick to resolve. Their access to data for the screening product has been essential for our global business to ensure Compliance to the various jurisdictions in which we serve and operate in. The tools are adaptable and can be used in an API capacity with other vendors and applications, such as the TruNarrative product from LexisNexis. Systems are extremely intuitive and easy to navigate, making it ideal for operational and 1st line of defence teams.

We have been using Comply Advantage for the past year now and have appreciated the support throughout. Customer support responds in a timely manner, especially on urgent requests. The vendor also has a focus on relationship building which does create a sense of partnership as opposed to the usual vendor dynamic.

Comply Advantage was able to come-up with an easy to use and bright interface that anyone in the industry or learning about the AML industry can easily grasp and understand. The snappiness of the menus and the straightforward results which will help you identify your matches quickly is an amazing feature to begin with. Furthermore, the customer support that team and I have been receiving are nothing but spectacular, cause we are being updated from time-to-time with relevant updates with our queries and requests. This is in the form of email and even via video calls to communicate effectively the discussion.