Forms are the front door to my company. I tend to use multpile companies to take advantage of all their strengths. Cognito started as our basic intake forms but over time, thanks to the option ecommerce, our cofnito forms became the events ticketing and deposit workflow. The design was simple. Ecommerce elevated our existing form to close the sale faster. Previoulsy, we were using a CRM called Streak and an automation tool called Zapier for our Cognito workflows. These ran smooth as silk. Zapier allowed us to use URI's to fill in the same form for multiple cases versus having multiple forms. It ade our internal and external processes efficient and simple for anyone to understand. Data colletion was shared to Streak and Google Docs ( merge) via Zapier. You can also use the storage options on the Cognito platform. If you have heavy traffic, it's best to back it up to Good Sheets or Grist. Designing your forms does take a bit of planning. Especially if you are using calculations, exporting to PDF ( yes, it does that!) making merge docs in the form, and even updating other forms. The tech support FAQ's are well written. I found more than I expected and great examples that I could copy and customise. For speacial requests, I found the support team to be creative and open to suggestions for added features. Non techies, this is for you. Small bsuiness needs automation to keep costs down. Cognito is a great choice to start on workflows for your company. The tiered pricing will let you grow into your needs without breaking the bank.

Easy to create a responsive form using conditional logic, answer piping, and automation with stripe/zapier. Easy to share templates between accounts. Easy to embed forms into a website.

Compared to other online form tools, we like the built in workflow that allows users to review submissions before marking them as "Complete". This step allows for a review and confirmation before continuing to use the data for integrations.