We learned a lot from these win/loss and found concrete ways to improve both our sales process and product. Their turnaround time was also very fast - once we got them a list of customers, they contacted them quickly and call transcripts started flowing in right away.

Clozd is extremely collaborative and responsive. As our goals have changed throughout the process, Clozd has been very open to adapting to our changing needs. Additionally, everything with Clozd has happened quickly. They are very responsive, and also conducted outreach and several interviews in a matter of just a few weeks. Clozd's approach to themes and aggregation of findings is valuable as well. These findings and themes are surfaced in a dashboard that our leadership team can log into to see the big picture.

We love the fact that it's fast; it took under 4 weeks to get the interviews completed once we gave them the information and set up the protocols. We also loved the analysis, reporting, and web interface that make the insights were consumable by all areas of our business.