The thing I like most is the quality of the interview content that comes back to us. It's evident that we're getting real insights driven by a smart and seasoned interviewer. I also really like that they act as another headcount to help me progress an important part of our CI program.

The Clozd team is amazing! Not only are they incredible to work with, but the insights they provide are extremely valuable to our product marketing and sales teams.

It's difficult to get objective, unbiased, and in-depth feedback on why you win or lose customers. This is particularly true when you first step into a role leading a company. The sales and support teams always have strong opinions but often have inherent biases, and customers aren't 100% candid about their true reasons. Clozd is excellent at getting your customers and prospects on the phone and documenting a truly unbiased opinion. They invest enough time to learn your product so that the discussion is meaningful and doesn't just follow a script. We almost always learn new factors that weren't uncovered by our internal resources.