The best part of Cloud Coach is how easy is it to create custom reports and dashboards within the platform while also being able to export data for more complex analysis. This functionality allows me to get the information I need quickly to solve problems and answer questions accurately. I also have vendor support, onsite admin, and a team member who excels at reporting to assist with customizing Cloud Coach to my team's requirements so I don't need to waste time myself configuring tools to get to the data I need. Everyone's time and expertise is valued through this approach.

Having the integration with Salesforce is key. This allows our organization that heavily uses Salesforce manage projects without having to leave the application and use multiple other sources.

We are able to plug BI into it and create unlimited views of data to suite the company's needs. Platform was customizable to our needs. It integrated well with our Salesforce platform.