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ClientSuccess

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4.4 out of 5 stars
424 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2014
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ClientSuccess

424 reviews

ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform

Profile Name

Star Rating

280
118
16
5
5

ClientSuccess Reviews

Review Filters
Profile Name
Star Rating
280
118
16
5
5
Ilene P.
IP
Ilene P.
02/05/2025
Validated Reviewer
Verified Current User
Review source: Organic

I love ClientSuccess!

|ClientSuccess
I can best support my customers through their tools! I rely heavily on success cycles, pulses, custom tracking fields, and the calendar integration.
Verified User in Computer Software
AC
Verified User in Computer Software
08/28/2024
Validated Reviewer
Verified Current User
Review source: Organic

User-friendly, powerful tool for Customer Success Teams

|ClientSuccess
ClientSuccess is user-friendly and configuration is relatively simple, so it's easy to get up and running quickly. Account details are laid out really well, which allows leadership teams to find what they need easily. The solution helps track and manage multiple facets of a client relationships including contract details, health, tasks, meeting notes, and risk. One-to-many communications are easy to configure and time-saving for our team. Beyond the solution, ClientSuccess sets the bar in client care. We're fully supported by the team, including our CSM, Support, Product, and Sales - they're always collaborative and eager to grow with us.
Verified User in Computer Software
AC
Verified User in Computer Software
08/15/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

A good way to keep in touch

|ClientSuccess
The interface is very easy to navigate. I have no issues locating the info I need and have not experienced any bugs or problems that hinder my workflow.

About

Contact

HQ Location:
American Fork, UT

Social

@clientsuccess

What is ClientSuccess?

ClientSuccess is a SaaS platform that aids companies in managing, retaining, and growing their customer base. It provides tools and insights needed for effective customer success management, helping businesses increase retention, reduce churn, and maximize customer lifetime value. Their suite of solutions includes features for customer onboarding, risk management, renewal management, and customer engagement tracking, all designed to deliver actionable insights and automate workflows. ClientSuccess is designed to integrate seamlessly with popular CRM and business systems, enhancing the capability of organizations to deliver outstanding customer experiences at scale.\n \n

Details

Year Founded
2014