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ClientSuccess

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4.4 out of 5 stars
424 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2014
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ClientSuccess

424 reviews

ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform

Profile Name

Star Rating

280
118
16
5
5

ClientSuccess Reviews

Review Filters
Profile Name
Star Rating
280
118
16
5
5
Simon C.
SC
Simon C.
Manager of Customer Success at CampMinder
03/24/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

ClientSuccess is just right.

|ClientSuccess
ClientSuccess has the right balance of features combined with ease of use, and have excellent expertise from a customer success perspective. The tool is powerful yet still remains lightweight, and covers all the major bases needed in a Success Tool. In terms of value, I think ClientSuccess leads the pack.
Lucas da Silva A.
A
Lucas da Silva A.
03/22/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to use and great visibility

|ClientSuccess
The menus are very simple to use and find at the customer details. It's possible to create custom fields for customers, contacts and contracts, which is very helpful to our internal controls. The reports page is always adding new and good reports to support our managers. It's kind of easy navigate into them and edit the filters. CSM's are so available and always trying to help us with the best practices. We don't feel alone along the journey, and this is fantastic.
Jean Marie S.
JS
Jean Marie S.
Director, Customer Success
03/22/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great experience with a great company and great people!

|ClientSuccess
ClientSuccess is easy to implement, does snot require an Administrator, and is easy to understand. It is robust enough to serve all our needs but no so overwhelming that we don't understand it. We LOVE having all our data in one place, giving us a holistic 360 degree view of our customers.

About

Contact

HQ Location:
American Fork, UT

Social

@clientsuccess

What is ClientSuccess?

ClientSuccess is a SaaS platform that aids companies in managing, retaining, and growing their customer base. It provides tools and insights needed for effective customer success management, helping businesses increase retention, reduce churn, and maximize customer lifetime value. Their suite of solutions includes features for customer onboarding, risk management, renewal management, and customer engagement tracking, all designed to deliver actionable insights and automate workflows. ClientSuccess is designed to integrate seamlessly with popular CRM and business systems, enhancing the capability of organizations to deliver outstanding customer experiences at scale.\n \n

Details

Year Founded
2014